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Windows Server 2008 / 2012
Symptoms
Apache server experiences random locks and becomes unresponsive for long periods of time. This happens regardless of web traffic through Apache. You can then find numerous errors of these 2 types in the Apache error log:
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[Mon Dec 19 15:23:08.112350 2016] [fcgid:warn] [pid 3176:tid 472] mod_fcgid: process 4216 graceful kill fail, sending SIGKILL |
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Solution
To resolve the first error message, which is generally caused by a faulty program or driver inserting itself into the Windows network stack, the following lines needs to be added to the Apache's configuration file (located under Zend Server installation directory\Apache24\conf\httpd.conf):
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FcgidIOTimeout 120 |
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The suggested value of 120 is to be regarded as an initial value. If afterwards Apache continues to log [fcgid:warn] messages, the timeout can be increased further. |
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