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Note: In order to check permissions of Zend resources on the server, you need to use console / terminal if on your local machine, or SSH access if remote. In order to fix any permissions if you find a problem, you need root access / sudo.
Run the LS command to check: "ls -la /usr/local/zend/var/db" (without double quotes)
$ ls -la /usr/local/zend/var/db
total 8004
drwxrwsr-x 2 zend www-data 4096 Nov 19 15:38 ./
drwxr-xr-x 11 root root 4096 Nov 5 12:10 ../
-rw-r--r-- 1 zend www-data 856421 Feb 18 2019 GeoIP.dat
-rw-r--r-- 1 zend www-data 24576 Nov 5 12:10 codetracing.db
-rw-rw-r-- 1 zend www-data 69632 Nov 5 12:10 datacache_statistics.db
-rw-rw-r-- 1 zend www-data 1638400 Nov 19 15:38 deployment.db
-rw-rw-r-- 1 zend www-data 212992 Nov 19 15:30 devbar.db
-rw-r--r-- 1 zend www-data 3931136 Feb 18 2019 geo.db
-rw------- 1 zend www-data 110592 Nov 19 13:00 gui.db
-rw-rw-r-- 1 zend www-data 159744 Nov 19 10:19 jobqueue.db
-rw-rw-r-- 1 zend www-data 184320 Nov 5 12:10 monitor.db
-rw-rw-r-- 1 zend www-data 69632 Nov 5 12:10 pagecache_statistics.db
-rw-rw-r-- 1 zend www-data 299008 Nov 19 15:38 statistics.db
-rw-rw-r-- 1 zend www-data 65536 Nov 5 12:11 urlinsight.db
-rw-rw-r-- 1 zend www-data 524288 Nov 19 15:38 zsd.db
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If you find out that gui.db has different owner than zend, try the solution below.
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4. Refresh the Admin UI page on your browser - you should get to the normal view and log-in if needed.
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