To comply with new security regulations in the handling of your sensitive data, Rogue Wave Support has changed how we exchange files with you. You can now attach your sensitive data to a support issue using ShareFile. ShareFile emails you a link to a secure, private upload area where you can exchange files with a support engineer. You must create a username and password for ShareFile that is different from your credentials for the Support Center. Your support engineer also has access to this private area and can download your files or add files for you to download. For complete instructions on how to use ShareFile with your support issue go here.