Issue
The Zend Server reset stops and restarts both the Zend Server subsystem and the ZENDPHP74 (ZENDPHP7 for Zend Server 9.1.x - 2019.x or ZENDSVR6 for Zend Server 8.5.x) Apache instance, as well as cleans up some IPC objects and other things.
This is a good procedure to perform if any Zend Server components are producing unexpected results.
Environment
Zend Server for IBM i version 6 or higher, running on any supported version of IBM i.
Resolution
Log into a 5250 session as QSECOFR. (The user MUST be QSECOFR to get UID zero, no other user has this UID, even a *SECOFR class user will not have it). From the command line:
For version 2020.0.x and higher
Use option "41. Reset Zend Server environment".
For version 9.1.x, 2018.0.x and 2019.0.x
Use option "41. Reset Zend Server environment".
For version 6 - 8.5.x:
Use option "41. Reset Zend Server environment".
For version 5
Use option "9. Reset Zend Server environment".
Wait for all of these messages to display:
Use F3 to exit. After the reset, check to see that all Zend Server jobs have restarted. This article can help you with that:
Verify Zend Server for IBM i has started successfully